UNIK HOLIDAYS – Privacy Policy

UNIK HOLIDAYS, a business travel company for business owners, registered at KNR Corporate Office Building, 6-3-597/1/C, Anand Nagar Colony Rd, Naveen Nagar, Khairtabad, Hyderabad, Telangana – 500004, GSTIN 36AAIFU6943N1ZE (“UNIK HOLIDAYS”, “we”, “us”, or “our”), respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, process, store, and protect information when you visit our website, submit forms, register for our services, make payments, communicate with us, or travel with us using our business travel services.

1. Information We Collect

We may collect:

• Name
• Mobile number
• WhatsApp number
• Email address
• Business or organization details
• Address
• GST/business information where applicable
• Registration and enrollment information
• Payment and transaction information
• Enquiries, feedback, and communication history
• Information voluntarily submitted through forms
• Technical information such as IP address, browser, device, and website usage information

2. How We Use Information

We may use your information to:

• Process registrations and purchases
• Provide business travel services, including travel planning, bookings, and related services
• Communicate with you regarding our services
• Send confirmations, reminders, and service updates
• Provide customer support
• Process payments and invoices
• Improve our services and customer experience
• Send relevant promotional communications where permitted
• Prevent fraud and unauthorized activity
• Meet legal, regulatory, accounting, and compliance requirements

3. Communication

By providing your contact details, you may receive service-related communications through phone, WhatsApp, SMS, email, or other communication channels.

You may request to stop receiving promotional communications. Certain service, transactional, security, or legally required communications may continue where necessary.

4. Payment Information

Payments may be processed through authorized third-party payment gateways.

We do not intentionally store sensitive payment credentials such as UPI PINs, banking passwords, or complete card security information.

5. WhatsApp and Third-Party Platforms

Where we use WhatsApp, email platforms, payment gateways, analytics services, advertising platforms, CRM systems, or other third-party services, information may be processed through those services.

Such services are also subject to their respective terms and privacy policies.

6. Sharing of Information

We may share necessary information with authorized service providers, technology providers, payment processors, professional advisors, or other partners where required to operate our business and provide our services.

We may also disclose information where required by applicable law or legal process.

We do not intend to sell personal information as a commercial product.

7. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

However, no internet-based system can be guaranteed to be completely secure.

8. Data Retention

We retain information for as long as reasonably necessary for providing services, maintaining business records, complying with legal obligations, resolving disputes, and protecting our legitimate interests.

9. Your Rights

Subject to applicable law, you may request access to, correction of, or deletion of certain personal information, or withdraw consent where applicable.

Requests can be made using the contact details below.

10. Cookies

Our website may use cookies, pixels, analytics tools, and similar technologies to improve functionality, understand website usage, measure performance, and support marketing activities.

11. Policy Updates

We may update this Privacy Policy from time to time. The updated version will be published on this page.

12. Contact