UNIK HOLIDAYS REFUND & CANCELLATION POLICY

1. Refund & Cancellation Terms

By completing a payment or registration with UNIK HOLIDAYS, you acknowledge and agree to the applicable Refund & Cancellation Policy.

Refunds and cancellations are subject to the conditions mentioned below and any specific terms communicated at the time of purchase or enrollment.

2. Refund Request Period

All refund requests must be submitted by email at least 5 days before the scheduled travel, tour, event, or service date.

Refund requests must be sent to:

unikholidays0011@gmail.com

The date and time on which the email is received by UNIK HOLIDAYS will be considered the official date of the refund request.

3. Cancellation Within 5 Days

If a cancellation or refund request is received less than 5 days before the scheduled date, the payment will not be eligible for a refund.

Where applicable, the customer's booking may instead be postponed to the next available departure of the same service, subject to availability.

The postponed seat will remain at the same price already paid by the customer. No additional amount will be charged solely because of the postponement.

4. Cancellation After the Service Begins

Once the scheduled trip, tour, event, or service has commenced or has already been completed, cancellation and refund requests will generally not be accepted.

Exceptions may apply where required by applicable law or where UNIK HOLIDAYS expressly approves an exception.

5. No-Show

If a customer registers for a service but does not attend or participate, the absence does not automatically qualify for a refund.

Where applicable, UNIK HOLIDAYS may allow the booking to be transferred or postponed to a future departure, subject to availability and the applicable terms.

6. Postponement / Rescheduling

Where postponement is permitted:

• The customer may be moved to the next available departure of the same service.
• The original amount paid will remain applicable.
• Postponement is subject to availability.
• Any upgrade or additional service may require additional payment.
• A postponement is not considered a refund.

7. Cancellation by UNIK HOLIDAYS

UNIK HOLIDAYS may cancel, postpone, reschedule, modify, or discontinue a service when reasonably necessary.

If a paid service is cancelled or materially changed by UNIK HOLIDAYS, affected customers will be informed about the available options, which may include rescheduling, transfer, credit, or refund, depending on the circumstances and applicable terms.

8. Duplicate or Incorrect Payments

If a customer makes a duplicate or incorrect payment, the customer should contact UNIK HOLIDAYS as soon as possible with the transaction details.

After verification, an eligible duplicate or incorrect payment may be refunded through the original payment method or another appropriate method.

9. Non-Refundable Services

Certain services, registrations, digital products, consultations, special offers, or other services may be specifically identified as non-refundable before payment.

Where a service is identified as non-refundable, the payment will not ordinarily be eligible for a refund, except where required by applicable law.

10. Refund Processing

Once a refund has been approved, it will generally be processed through the original payment method or payment gateway.

The time required for the amount to reflect in the customer's account may depend on the relevant bank, payment gateway, card issuer, UPI provider, or other financial institution.

11. Refund Request Process

All refund requests must be submitted through the official email:

unikholidays0011@gmail.com

The request should include:

• Customer/Traveller Name
• Registered Mobile Number
• Registered Email Address
• Service/Tour/Package Name
• Payment/Transaction Reference
• Date of Payment
• Reason for the refund or cancellation

Requests made only through phone calls, WhatsApp, social media, or verbal communication will not be treated as formal refund requests unless subsequently submitted by email.

12. Exceptions

UNIK HOLIDAYS may consider exceptional circumstances on a case-by-case basis.

Any exception approved by UNIK HOLIDAYS does not automatically create a right to the same exception for another customer.

Nothing in this policy is intended to exclude or restrict any rights that cannot legally be excluded or restricted under applicable law.

13. Policy Updates

UNIK HOLIDAYS may update this Refund & Cancellation Policy from time to time to reflect changes in our services, business practices, payment processes, or applicable legal requirements.

The latest version will be published on this page.

14. Contact Us